Connect Fulfillment
Our Mission Why Us How We Work Services Progress Partner With Us Contact 410-446-7487

Opening Soon in Walton/Bay County, FL

A fulfillment center built around people, not just packages.

Empowering abilities. Supporting businesses. Delivering together.

Hand-built, 100% inspected, and packed to your spec — run by a 25-year supply chain executive and a team of adults with intellectual disabilities who are trained to a standard, not given a pass.

Connect Fulfillment is a new product packaging and fulfillment center in Northwest Florida, designed to employ adults with intellectual disabilities. We are not only connecting businesses with dependable fulfillment services; we are also connecting adults with intellectual disabilities with meaningful work and a deep sense of community.

100%
Hand-inspected, checked against your spec
75%+
Direct labor hours by adults with disabilities
15–20
New local, competitive-wage jobs
4-day
Daytime shifts, Mon–Thu
An assembly line curved into a gentle arc, with workers — walking, using wheelchairs, and using mobility scooters — and packages moving along it

EVERY STATION ON THE LINE HAS A PLACE FOR SOMEONE

Ava, Kevin's daughter, smiling and holding her framed CarolinaLIFE graduation certificate from the University of South Carolina

AVA — CAROLINALIFE GRADUATE, UNIVERSITY OF SOUTH CAROLINA

Our Inspiration

Connect Fulfillment was inspired by my special needs daughter, Ava. After Ava graduated from the school system, she was faced with limited job prospects in NW Florida.

Adults like Ava deserve the opportunity to work, contribute, earn a paycheck, build confidence, and know they have a place where they belong.

I have spent 25 years running supply chain for companies like Scholastic, Burt's Bees, Pandora Jewelry, and Office Depot. Now I'm putting that experience to work here in Northwest Florida, building something around Ava and adults like her.

A real business where work matters, the standards are high, and the jobs are real.

We are launching a light product packaging and fulfillment center where 75%+ of our direct labor hours are performed by adults with intellectual disabilities. They aren't just here to stay busy. They are here to be part of a community. Every order we run supports that mission directly. At the same time, we are fostering connections amongst the workers, holding special social events (bingo/trivia/karaoke nights) and holiday celebrations.

— Kevin Conklin, Founder/CEO, Connect Fulfillment

Why Connect Fulfillment

We don't ask for your business solely because of our mission — we earn it through our standard of work.

We train our team to a specific standard: hand-inspected, checked against specifications, run the same way every time. We hold ourselves to that standard on every order, no matter how large, small, or complicated.

Before Connect Fulfillment, I spent 25 years running supply chains for companies you already know.

Most recently, I was Chief Supply Chain Officer at Scholastic Corporation, where I led a 9-person executive team and 3,000+ employees across global operations and delivered $90M+ in sustained cost reductions over five years — 16 consecutive quarters of improvement, without a break in the streak.

Prior to that, I ran a $135M operation across five countries for Pandora Jewelry, cutting order cycle time from four days to one and raising fill rates from 40% to 94%. I've built distribution networks, stood up fulfillment centers, and modernized ERP and WMS platforms at a scale most 3PLs never touch.

This isn't a workshop with good intentions. It's a fulfillment operation built by someone who's run this scale before, staffed by a team trained to the standard I've held my entire corporate career.

$90M+
Documented cost savings, Scholastic Corporation
3,000+
Employees led across global operations
94%
Order fill rate achieved (up from 40%), Pandora Jewelry
Kevin Conklin, Founder/CEO of Connect Fulfillment

KEVIN CONKLIN — FOUNDER/CEO, CONNECT FULFILLMENT
25 YEARS SUPPLY CHAIN / OPERATIONS EXECUTIVE LEADERSHIP

The mission is why we built Connect Fulfillment. The quality of our work is why customers will stay.

That combination of real-world supply chain experience and a workforce trained to perform consistent, repeatable work is what delivers consistent quality control on every run.

You're not choosing between performance and purpose. You're choosing both.

How We Work With You

No surprises. No excuses. No chasing.

No surprises

You'll know where every run stands. If something's off, you hear it from us first.

No excuses

If we get it wrong, we fix it. No finger-pointing, no fine print.

No chasing

You shouldn't have to call us to find out what's happening. We'll reach out before you need to ask.

Core Services

From kitting to fulfillment — trained to a standard, checked against spec, delivered on time.

Flagship Service

Kitting & custom assembly

We build kits, multi-packs, and finished retail bundles from individual components — subscription boxes, promotional sets, and custom retail packaging. Every kit is assembled by hand, 100% human-inspected, and packed strictly to your specification.

Our team is trained for high-touch, repeatable work where consistency matters. Every box represents both our customer's brand and the opportunity we're creating for the person who built it.

Fulfillment

Pick, pack & ship

We pull the right products for each order, pack them securely, and ship them out through carriers you trust — from the moment an order lands to the moment it leaves our dock.

Whether you need single-unit consumer orders or bulk shipments headed to a major distribution center, we deliver with speed and accuracy, while creating dependable, meaningful work for adults with special needs in our community.

Compliance

Labeling, relabeling & rework

Packaging requirements shift constantly — new retailer compliance rules, brand updates, private-label specs, or last-minute label corrections.

We apply new labels, rework packaging, and transform bulk inventory into retail-ready product with detail-focused care that prevents costly vendor chargebacks.

Storage

Staging & WIP storage

Keep your inventory fluid without the heavy overhead of long-term warehousing. We offer clean, secure, short-term staging for your raw materials, components, and finished goods.

Product stays organized and positioned to move instantly the moment a project or order fires off, supported by structured daily oversight.

Coming Soon

E-commerce fulfillment

As your brand grows, we build custom DTC and B2B fulfillment workflows tailored to your volume.

From order processing to final-mile shipping, we partner with scaling businesses to deliver end-to-end fulfillment built on the same principles we bring to every job: good processes, high standards, and meaningful work.

A Few Examples

Not sure what to ask for? Here's a taste of what we can build.

These are real examples of the kind of work we would love to take on — if what you need isn't listed, just ask us. We'd love to work with you to make it happen.

Retail & Compliance

Retail bundles & compliance

  • Multi-packs and retail-ready bundles
  • Retailer relabeling and rework
  • Promotional and subscription kits
Property & Hospitality Kits

Amenity kits & turnover packets

  • Property manager amenity kits
  • Turnover packets for cleaning crews
  • Travel-size toiletries, paper products, laundry pods & dish soap — the perfect basket for a renter
Sporting Event Bag Assembly

Tournaments, races & swag

  • Golf, pickleball, tennis & running event packages
  • Marathon swag bags
Real Estate

Custom hospitality

  • High-end closing gifts with custom hand-written notes
  • Holiday gift baskets
  • Turnkey amenity packs with local fulfillment for 30A property managers
  • HOA welcome packets — gate access/key fobs, pool passes, collating binders for new board members, and more
Events & Celebrations

Weddings, swag & local events

  • Wedding favor bags — custom-printed totes, hangover remedies, local treats
  • VIP tents & swag for charity events and wine festivals
Gifting & Beach Bundling

Gift baskets, welcome totes & beach bundles

  • Custom-built gift baskets, any theme or budget
  • Tote bags with shirts, coupons, coffee, snacks & welcome notes
  • Beach day gear & comfort packs
  • Build-your-brand bundles — towels, sunscreen, tumblers, water bottles, waterproof pouches

Launch Readiness

We're on the ground floor — here's where things stand.

We'd rather show the real status than a polished promise. This is what's actively in motion right now.

Facility

In Progress

Finalizing site selection in Walton/Bay County.

Partnerships

Building Pipeline

In ongoing communication with local CRPs like the Arc of the Bay, EmployU, GCE, and LifeView Group, along with the FL Division of Vocational Rehabilitation, to build a referral pipeline and OJT training programs.

Fit-Out

In Design

Designing ergonomic packing cells, conveyor lines, and our WMS software setup.

Partner With Us

We're shaping this from day one — and we need local partners to do it.

Whether you're helping connect someone find meaningful employment or you have work that needs to be fulfilled, we'd love to connect before we open our doors.

Looking for good work?

If you're a VR counselor, CRP, job coach, or family member of a candidate who'd thrive in a structured, supportive warehouse role — let's build this pipeline together.

  • Referral pipeline for VR & CRP partners
  • On-the-job training (OJT) programs
  • Daytime, 4-day-a-week shifts
Start the conversation

Have work to outsource?

We offer high-touch, specialized packaging, kitting, bundles, and fulfillment services.

  • Gift baskets, tote bags & welcome kits
  • Beach day bundles & property amenity kits
  • Cleaning crew turnover packets
  • Event swag — weddings, festivals, tournaments
Tell us about the work

See more examples of what we build ↓

Get In Touch

Let's connect — early.

We're at the very beginning, which means there's still room to shape this together. Reach out directly, or send a message.

Walton/Bay County, FloridaFacility location — site selection in progress

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